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Daisy Grey Pty Ltd: Privacy Policy
Introduction
Personal information is any information about an individual from which that individual’s identity may be reasonably ascertained. In order to arrange for the purchase and dispatch of our skincare products, we need to collect certain basic personal information from you, our customer. This information may include (among other things)
information given when you make a purchase, such as your name, address, telephone number/s, email address and credit card details;
communications between you and ourselves; and
information about your use of our products (for example information collected on a customer feedback form).
We understand the importance of privacy matters to our customers. This Privacy Policy briefly explains how we manage the personal information we collect, and lets you know how to contact us if you have any questions about how your personal information is being managed.
Storage of Personal Information
Your personal information may be stored in a number of locations. These include:
Our processing systems where it is required to process transactions, and providing confirmation of dispatch/receipt of goods;
Email databases for customer newsletters (if you have given your consent for your email address to be used for this purpose); and
Customer feedback databases.
We do not retain credit card details for longer than necessary to process a transaction.
Security of Personal Information
Daisy Grey Pty Ltd takes all reasonable steps to keep personal information secure, both on our website and in our offices. Unfortunately, data transmission over the internet is never entirely secure, and it is impossible for us to guarantee the security of information transmitted online. Therefore, any information you transmit to us via your computer is sent at your own risk.
Use of Personal Information
Your personal information will usually only be used by us for the purpose for which it was collected. However, it may also be used for a secondary purpose if:
you have consented to it being used for the secondary purpose; or
the secondary purpose is sufficiently related to the primary purpose that you would expect us to use the information for the secondary purpose in order to fulfill the primary purpose.
Personal Information is generally kept confidential. However, in order to fulfill orders made through our website and carry out ordinary business activities, Daisy Grey Pty Ltd may also disclose certain personal information to:
our business associates and others (such as couriers, postal contractors etc.) in order to further the purpose for which the information was collected;
any entity that we are required by law to disclose the information to (such as law enforcement agencies);
our professional advisors and other contractors (such as IT consultants); or
any others to whom you have consented that disclosure be made.
Amendments to this policy
Daisy Grey Pty Ltd may amend this policy from time to time. If any amendments are made, the amended policy will be posted on our website.
Complaints and further information
If you have a complaint about our management of your personal information or have further queries about our policies, please contact:
Marian Kratzing
Director
Daisy Grey Pty Ltd
95 Titmarsh Rd
Mount Alford QLD 4310
Phone: 07 5463 0105
Fax: 07 5460 0377
Email: marian@daisygrey.com.au